Applies to: All version of Centrify Infrastructure Services before Suite 2018
Problem: When Zone Provisioning is configured in Hierarchical zone, the following error prompt when running ZPA / zoneupdate during provisioning users: ================================================================================ Failed to provision user UX_toto_dev@xxxx.xxx<UX_toto_dev@xxxx.xxx> . Error: Home Directory option is not specified. ================================================================================
The Home Directory Option is specified actually: ============================= HomeDirectoryOption: ZoneDefault =============================
Cause: The log message is misleading which it actually points to both the Home Directory Option and GECOS. Therefore, the error came from gecos which is not specified: ======================================== provisioning_gecos_option:Unspecified ========================================
Workaround: Please check if both Gecos Option & HomeDirectoryOption is specified.
Resolution: The error message will be corrected in Suite 2018.