Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-9788: ZPA - Home Directory option is not specified

12 February,18 at 11:34 AM

Applies to: All version of Centrify Infrastructure Services before Suite 2018

Problem:
When Zone Provisioning is configured in Hierarchical zone, the following error prompt when running ZPA / zoneupdate during provisioning users:
================================================================================
Failed to provision user UX_toto_dev@xxxx.xxx<UX_toto_dev@xxxx.xxx> . Error: Home Directory option is not specified.
================================================================================

The Home Directory Option is specified actually:
=============================
HomeDirectoryOption: ZoneDefault
=============================
 
Cause:
The log message is misleading which it actually points to both the Home Directory Option and GECOS. Therefore, the error came from gecos which is not specified:
========================================
provisioning_gecos_option:Unspecified
========================================
 
Workaround:
Please check if both Gecos Option & HomeDirectoryOption is specified.

Resolution:
The error message will be corrected in Suite 2018.

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-6041: How to show current license type in use by adclient articleKB-6040: How to change the license type in use after adclient successful joined to the AD? articleKB-6073: How to join the Linux/Unix Centrify Server to Active Directory with specific Computer Role? articleKB-6056: How to report the group policy settings that are in effect for the local computer? articleKB-20210: Common Questions Regarding Centrify DirectControl and CoreOS articleKB-6038: How to specify the license type to use when joining the server to AD using adjoin? articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) article[How To] Enable Symantec VIP MFA for Centrify Server Suite on Linux Part I articleKB-3925: How to add Centrify parameter to a group policy