Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >

KB-9614: Unable to move computer object between zones

Authentication Service ,  

27 December,17 at 05:02 PM

When trying to move a computer object in Access Manager between one child zone to another child zone under the same parent, the following error occurs:
User-added image

Computer level role assignments are still in place.
User-added image
If there are no role assignments visible in the path, but the error persists, an orphaned role is still attached to the computer object.

Role assignments must be manually removed before a migration can take place.
Orphaned roles are hidden by default but can be identified in either of the following methods.

1- Edit the Options settings by selecting the box "Show orphans". Once the changes are saved, all orphan roles should be visible within Access Manager. Please note that this will also display orphan user objects.
User-added image

2-Run the Analyze Wizard and select the "Orphan role assignments" issue. Details of the wizard's findings are found in the "Analysis Results" node of the Access Manager
User-added image

User-added image