KB-9612: Enrolled mobile device phone and Carrier & Network details do not appear at Endpoints page.

Tips for finding Knowledge Articles

- Enter just a few key words related to your question or problem
- Add Key words to refine your search as necessary
- Do not use punctuation
- Search is not case sensitive
- Avoid non-descriptive filler words like "how", "the", "what", etc.
- If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
- Minimum supported Internet Explorer version is IE9

No related Articles

Home >

KB-9612: Enrolled mobile device phone and Carrier & Network details do not appear at Endpoints page.

Product:

App Access Service ,

Published:

22 December,17 at 07:01 PM

Rating:

Issue:

At the Centrify portals, the Endpoints page does not show the enrolled mobile device phone number or Carrier & Network details.

Cause:

When an Endpoint policy has Device Management Settings > “Use the Centrify Identity Platform for mobile device management (default yes) setting set to ‘No’.

User-added image