KB-9612: Enrolled mobile device phone and Carrier & Network details do not appear at Endpoints page.

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KB-9612: Enrolled mobile device phone and Carrier & Network details do not appear at Endpoints page.

Product:

Centrify Identity Service, App Edition ,

Published:

22 December,17 at 07:01 PM

Rating:

Issue:

At the Centrify portals, the Endpoints page does not show the enrolled mobile device phone number or Carrier & Network details.

Cause:

When an Endpoint policy has Device Management Settings > “Use the Centrify Identity Platform for mobile device management (default yes) setting set to ‘No’.

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