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KB-9383: Why can an administrator not see an Activation Bypass Lock Code for some iOS devices?

Centrify Identity Service, App Edition ,   Centrify Identity Service, App Plus ,  

10 November,17 at 06:11 PM

Question: 

After following all of the requirements (below) for Activation Bypass, why can an administrator not see an Activation Bypass Lock Code for an iOS device enrolled to Centrify?

https://docs.centrify.com/en/centrify/adminref/#page/cloudhelp%2FScenario_iOSActLock.html

https://docs.centrify.com/en/centrify/adminref/#page/cloudhelp%2FcldAdm-dwnldProfKNOXgpo.html%23ww1177601


Answer:

Devices enrolled prior to the Centrify identity platform version 17.7 can not retroactively generate activation bypass code on an already activated device.  Any device that was enrolled in Apple DEP and Centrify prior to the release of this feature in 17.7, the Activation Bypass Lock Code will not be available. the devices will need to be re-enrolled to use this feature.


 

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