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KB-9331: Centrify Report Services Configuration Wizard failed on non-English Windows with error "Sequence contains no elements"

Centrify DirectControl ,  

7 November,17 at 08:38 AM

Applies to: All version of Centrify Infrastructure Services

Description:
When Centrify Report Services is installed and proceed to configuration wizard.
The Configuration Wizard cannot be completed due to an error that occurred:

序列未包含項 [Sequence contains no elements]

 User-added image

Root Cause:
Centrify Report Services needs to locate the built-in SSRS roles by name during the Report deployment. However, the language of the built-in Roles will be different depends on the OS language. So the mismatch of the role name result in Configuration failure.
 
Workaround:
1. Choose to deploy reports on the SSRS installed on an English Windows
 
OR

2. Choose not to deploy reports during Configuration Wizard. Then deploy our built-in reports manually onto the SSRS installed on an non-English Windows, the built-in reports can be found in C:\Program Files\Centrify\Report Services\Reports

Resolution:
Currently there is no plan to fix this issue as it is only support for English windows.

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