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KB-9173: Failed to send licensing report to Centrify Support Portal

15 September,17 at 04:44 PM


Licensing Report will fail to send reports to Centrify with the error message, "Unable to send report to Centrify Support Portal".


The previous versions of Centrify Licensing Report will fail because the receiving end does not allow TLS v1.0 anymore. This is now fixed in release 2017.2 by enabling TLS v1.1/1.2 by default.


Upgrade Centrify Licensing Report to 2017.2 (5.4.2) to send the report to Centrify.