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KB-9072: Partner Management - PingFederate SAML SP-initiated login authentication fails

App Access Service ,   App Gateway Service ,   Privileged Access Service ,  

30 August,17 at 10:15 PM


When using the PingFederate login page to authenticate users to the Partner’s Tenant ID, Single Sign On authentication fails for the end user.


PingFederate Digital Signature Settings are not configured correctly for Single Sign On.


At the PingFederate portal, go to the SAML configuration > Digital Signature Settings and select the following option for the Signing Certificate:

Include the certificate in the signature <KeyInfo> element

User-added image

As a courtesy, please see the below articles for more information: (page 8)


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