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KB-9070: Active Directory Accounts That Require Password Change at Next Logon Cannot Log Into a Windows Infrastructure System

Privileged Access Service ,  

18 August,17 at 07:32 PM

Applies to:  Centrify Privilege Service

Problem:
  
When logging in to a Windows Infrastructure System using an Active Directory account that is set to "User must change password at next logon" the error appears:  Authentication Error.  This could be due to an expired password.  Please update you password if it has expired.
  
User-added image
  
Cause:
  
This is a limitation in Microsoft Windows Remote Desktop (RDP).  RDP does not allow a password change.
  
Work-around: 
  
The user can work-around the limitation by directly logging in to the Windows system and changing the password before using RDP through Centrify Infrastructure Services.
  
Resolution:
  
Centrify is not able to create an alternative resolution as this is a limitation of Windows Remote Desktop (RDP).

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