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KB-9062: Why is there an additional prompt for Admin rights on Android devices as of 17.7?

App Access Service ,   App Gateway Service ,  

22 August,17 at 05:04 PM


Why is there a prompt explaining new Admin rights that are needed when enrolling a new Android device as of Centrify Identity Platform, version 17.7? Will all Users be prompted, even if already enrolled?


Per Google Play store mandate, Centrify is required to explicitly disclose the need for Device Admin rights that a User must acknowledge before granting Device admin rights to the app. This will only impact End Users if they:

1. Are enrolling for the first time, or
2. Un-enroll, and enroll again.

Since there are no changes to functionality or additional permissions from previous builds, upgrading the app will not need the end user to accept this new message.

For additional information not covered in this guide or troubleshooting assistance, please review Centrify Online Help or visit the Customer Support Portal at

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