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KB-9058: DirectAudit licenses are not appearing in the licensing server

Centrify DirectAudit ,   Centrify DirectControl ,  

26 September,17 at 10:52 PM

Problem:
DirectAudit licenses are not appearing in the Centrify Licensing Service Control Panel. 

Cause:
DirectAudit Management Service is what updates the license usage for DirectAudit to the Centrify Licensing Service. This service needs a restart to send license information. This issue is also caused when the DirectAudit Management Service is not configured or running. 

Resolution:
DA license setup

1. Open Centrify DirectAudit Management Server Control Panel (Audit Management Control Panel)
a. Ensure the Service is configured
b. Address any errors displayed
c. Restart the service.
 
2. Open Centrify Licensing Service Control Panel
a. Restart the service
b. DA Licenses Tab will show list of all DA license keys.

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