Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-8976: Limitation when using MFA with B2B (Federation) tenants

Authentication Service ,   Privileged Access Service ,  

26 July,17 at 08:09 PM

Applies to: Centrify Agent for Windows 3.4.1-466 and greater

Problem:
A user is federated for the platform instance the Centrify Agent for Windows in connected to, when attempting to log in MFA does not work. 

Cause:
The authentication profile has the password mechanism selected, this method is not acceptable for federated users. 

Resolution:
Create a new Authentication profile without the password option or remove the password option from the current authentication profile. 


 

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleCentrify 18.3 Release Notes articleCentrify 17.10 Release Notes articleKB-9411: Limitation when using MFA with a AD user which conflicts with a Cloud user articleWhy the Business is requesting B2B Federation from Azure AD to Centrify Privilege Service articleCentrify 17.6 and 17.6 Hotfix Release Notes articleCentrify 19.4 Release Notes articleA Playbook to secure your Amazon AWS Infrastructure using Centrify and Active Directory - Part 5 article[How To] Configure B2B Federation from Azure AD to Centrify Privilege Service articleCentrify 19.5 Release Notes