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KB-8728: Getting a blank screen when logging into a Ubuntu 16.04 device with an Active Directory account

Authentication Service ,  

12 May,17 at 08:38 PM

Applies to:
All version of DirectControl where a Ubuntu 16.04 device is joined.

After joining a Ubuntu 16.04 device to the domain, logging in with an Active Directory account produces a blank screen and proceeds no further.

The revision of Ubuntu installed is 16.04.1 which appears to have an issue with the Centrify login process.

Upgrade the Ubuntu installation to 16.04.2. The Active Directory login will then proceed normally.