Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >

KB-8665: Unable to install Centrify Agent for Windows on Windows 10 "Creators Update (Version 1703)"

Authentication Service ,  

1 May,17 at 01:53 PM

Applies to:

Centrify Agent for Windows (DirectAuthorize) Suite 2017 (3.4.0) on Windows 10 with Creators Update (Version 1703)


When Installing Centrify Agent for Windows, getting the following error:

image showing the error

“1: Failed to change registry. Registryvalue ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\OSConfig\Security Packages’ not found”


The recent Windows 10 "Creators Update - Version 1703" modified the system registry section and this prevents Centrify Agent from installing


This will be fixed in the Centrify Suite 2017.1 (3.4.1) Centrify Agent for Windows