Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-8663: Centrify Agent for Windows - Fail to log in via RDP

Authentication Service ,  

12 June,17 at 11:41 PM

Applies to: Centrify Agent for Windows (DirectAuthorize) 3.3.1 on all supported platforms. 

Problem:
When attempting to log in via RDP to a machine with Centrify Agent for windows RDP fails to login successfully with the message:

"The account is not authorized to log in from this station".  

Cause:
This can occur if the user/s desiring RDP access are in a domain group that was added to the local administrator group. The RDP role is then assigned to the local administrator group. In this scenario, the Centrify Agent for windows is unable to retrieve the members for the local group thus failing to log in for the user in the group. 

Resolution:
Fixed in Suite 2017 (3.4.0)

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-6041: How to show current license type in use by adclient articleKB-6040: How to change the license type in use after adclient successful joined to the AD? articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) articleKB-6056: How to report the group policy settings that are in effect for the local computer? articleKB-6073: How to join the Linux/Unix Centrify Server to Active Directory with specific Computer Role? articleKB-6038: How to specify the license type to use when joining the server to AD using adjoin? articleKB-5616: Cached logins may fail for the first few minutes when connected to external (non-domain) networks articleKB-6044: How to configure users for automatic Kerberos Credentials for infinite renewal even after users have logged out? articleKB-4275: How to setup a user-authentication certificate for auto-enrollment for Mac OS X.