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KB-8540:CBE Form-Fill won't work if the app is configured with MFA

Centrify Identity Service, App Edition ,  

29 June,17 at 10:16 AM

Applies to:
All versions of Centrify Identity Service after 17.2

CBE Form-Fill is not working after pressing 'GO' button. It appears "..." and no response.
User-added image

Causes and solutions:

Up to 17.2, SBE form-fill is not supporting apps with strong policies (i.e. MFA required). It works perfectly on the apps without strong policies. If it still failed, it might caused by caches. Make sure all existing tab/window are closed and have a try to re-launch the browser. If you still have problems for CBE form-fill, please purge browser cache including all saved password/usernames. After that try to launch the browser again.

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