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KB-8460: Adquery doesn't find the user but dzinfo does

Authentication Service ,  

31 March,17 at 04:18 PM

Applies to:
All version of DirectControl.;

A user is unable to login with the AD account. Running an AD query shows zone disabled. Running dzinfo finds the user OK.

There is s duplicate zone user SCP causing Active Directory to have trouble identifying which user is being called.

Find both user names and then use adsiedit to remove the duplicate zone user SCP (it will likely have a ':1' at the end of the name), and then modify the ParentLink of the remaining, correct zone user to point to the correct SID.