22 March,17 at 11:28 AM
Applies to:
All versions of Centrify Privilege Service
Question:
Centrify Privilege Service cannot connect to Oracle database with the “Verification failed. Bad credential” error when adding the Oracle database to the tenant.
Answer:
As there could be varies reasons that would result to this error message, please check the following to isolate the issue:
Make sure the credential does not include any special characters in the username and password.
Make sure the FIPS algorithm policy is disabled on the server. For more details, please see the following KB article:
Centrify Privilege Service is case sensitive with login credentials, please make sure the inputted credential matches exactly with the user list table in Oracle database.
Therefore, user centrify is created as CENTRIFY by default Oracle behavior.
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To view how the database is setup, you can run the following command in the database:
If you want to disable/enable this function (it is enabled by default), using SQL*Plus as database system user:
SQL> ALTER SYSTEM SET SEC_CASE_SENSITIVE_LOGON = FALSE or TRUE;
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