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KB-8277: Why does the Centrify Connector throw an error stating "IServiceBusRpc is unable to open its IChannelListener?"

Centrify Identity Service, App Edition ,   Centrify Identity Service, App Plus ,  

24 March,17 at 11:39 PM

Applies to: 


Centrify Identity Service, App Edition


Question: 


When starting the Centrify Cloud Connector, why am I getting a pop-up error message stating "IServiceBusRpc is unable to open its IChannelListener?"


     User-added image


Answer:


This error can be caused by Anti-virus programs like McAfee that can inadvertently block access. To correct, check/update the McAfee rule(s).    


Optional Steps:

N/A



For additional information not covered in this guide or troubleshooting assistance, please review Centrify Online Help or visit the Centrify Customer Portal at support.centrify.com.

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