Applies to:
Centrify Agent for Windows 5.3.1 and higher on Window 10 and Windows 2012 DataCenter Edition 

Problem:
When switching to a different authentication method upon MFA login, if the text entry was not cleared before the different authentication method was selected, MFA login will fail.

Examples below to show switching from Security Question authentication method to OATH OTP client authentication method:

Login Windows client > select "Security Question" for MFA

The answer for security question was not removed and was remembered.




Cause:
This is a known issue with the Agent for Windows MFA.

Resolution:
Centrify is currently researching solutions to this issue and will update this KB as more information is available. For now please contact Centrify Support for further assistance.