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KB-7729: Pin prompt never appears after inserting smart card on RHEL 5.10/11

Authentication Service ,  

14 November,16 at 05:18 PM

Applies to:

All Versions of Centrify DirectControl on RHEL 5.10 and RHEL 5.11


Problem:

On RHEL 5.10 and 5.11, if "Smart Card Support" is enabled and a smart card is inserted on the login screen, a PIN prompt may not show up until after the "Enter" key is hit.


Cause:

There are issues with the gdm and nss packages in RHEL 5.10 and 5.11, particularly the libsoftokn3.so library that does not allow the PIN prompt to appear.


Workaround:

Replace libsoftokn3.so with the old one on RHEL 5.9, which is a shared object file in NSS package

The version of NSS from RHEL 5.9 is:
nss-3.13.5-8.el5

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