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KB-7703: Access Manager 5.3.1 'show effective users' on SFU hierarchical zone empty

Authentication Service ,  

27 October,16 at 11:45 PM

Applies to: DirectManage 5.3.1 

Problem: 
After upgrading Access Manager to 5.3.1, unable to see any users when choosing 'show effective users' on SFU hierarchical zone from the zone level or the computer level.

User-added image

Cause:
SFU hierarchical zone does not support local account but 'show effective users' dialog still will search local account. 

Workaround:
Remove the check mark next to 'show local users', AD users will then populate and show.

User-added image

Resolution:
Fixed in 2017

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