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KB-7529: Unable to remote to resource outside of corporate network

Centrify Privilege Service ,  

28 September,16 at 09:13 PM

Applies to:

Centrify Privilege Service


Question:

After adding a resource into Privilege Manager with Centrify Privilege Service (CPS), we are unable to use Remote Desktop Protocol (RDP) to access systems when outside the corporate network.  Inside of the corporate network, we can do RDP sessions without any issues.

How can the resource be accessed via RDP outside of the corporate network?


Answer:

In order to do a remote session from outside the corporate network to a resource in privilege manager, you need to allow access from a public network for that resource.

The Allow access from a public network can be set at the Global level or at the Resource level.


To set at Resource level:

That setting can be found in Privilege Manager by going to Resources and clicking on the resource in question.
Then click on Policy on the left and in the right under Resource Security, set the Allow access from a public network to true.
Then click save.

image of location of the allow access from a public network setting



To set at Global level:

That setting can be found in Privilege Manager by going to Settings and clicking on Security Settings on the left.
Check the Allow access from a public network box to enable for all resources.
Then click save.

how to set the allow access from a public network at the Global level

 

For additional information on CPS, please see the documentation for Centrify Privilege Service

https://docs.centrify.com/en/cps/centrify-privilege-service-guide.pdf
 

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