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KB-7344: Centrify Support Resources for macOS Sierra

Mac & PC Management Service ,  

21 September,16 at 09:05 PM

Applies to: Centrify Identity Service, Mac Edition

Information regarding Centrify for Mac Agent 5.3.3

What is it?

Centrify is pleased to continue its tradition of offering customers day one support for the latest macOS operating system. An updated version of Centrify Identity Service for Mac is now available for use with macOS Sierra.

Who needs this?
  • Admins who are planning to install macOS 10.12

For a complete list of OS changes administrators should prepare for prior to installation of macOS Sierra (including deprecated changes to home folder sync and VPN PPTP profiles), please refer to the following Apple Support article.

System Requirements:

Updating to Sierra:

Install the latest version of Centrify for Mac Agent (5.3.3 available below) before updating to macOS Sierra. Please be aware the current Centrify 5.3.1 agent will only install on OS X 10.9, 10.10 or 10.11, it will not install on Sierra. This is expected behavior. If you have already updated to Sierra, you can install 5.3.3 after the fact.

Fresh install of Sierra:

Only Centrify for Mac Agent 5.3.3 (available below) and later will install on Sierra.

Not ready to upgrade to Sierra?

KB-5765: How to block OS X updates via Group Policy provides information on how to leverage Centrify Group Policies to block the OS X 10.12 preview update.

Known Issues:

Below is a list of known issues with Centrify 5.3.3 and macOS Sierra
  • CC-39736 – The Centrify group policy setting, “"Computer Configuration" -> "Centrify Settings" -> "Mac OS X Settings" -> "Security & Privacy" -> "Log out after number of minutes of inactivity"” behaves inconsistently. For example, if set to log out after 5 minutes, log out may not occur until 10 minutes later. However, setting the timeout to 6 minutes behaves as expected. Status: Under investigation.

Download Link:

Note: Administrators that have installed the early access beta provided by Centrify should unbind the Mac computer from the domain and uninstall the beta prior to install of Centrify agent 5.3.3.

How to report feedback or issues:

For additional information not covered in this guide or troubleshooting assistance, please review Centrify Online Help or visit the Customer Support Portal at

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.