Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >

KB-7301: Upgrading Access Manager 5.2.2 and below to 5.3.1 show effective user rights blank

Authentication Service ,  

10 August,16 at 11:01 PM

Applies to: Applies to Centrify DirectManage Access Manager 5.3.1 

After upgrading Centrify DirectManage Access Manager to Sever Suite 2016.1 (5.3.1), the show effective user rights function populates blank. 

In Suite 2016.1 Centrify added a feature to manage local users and local groups. During the upgrade process the container for local groups and local users in each zone is left out. This then results show effective users to display blank

Upgrade Centrify Access Manager to a newer version

Please note:
KB-8348: Access Manager 5.4.0 Loads Zones very slowly