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KB-7137: Centrify Windows Agent MSI installation hangs when creating a new server from an image

Centrify DirectAudit ,   Centrify DirectControl ,  

6 July,16 at 09:09 PM

Applies to: All versions of Centrify Server Suite installed on a VMware virtual machine.

Problem:
The Centrify Windows agent is installed from an msi right after the server is created from an image in VMware. The Centrify installation hangs and must be stopped an installed manually for the agent to install properly.

Resolution:
The problem appears to be related to VMware Tools 10. Other programs installed as an msi have the same issue. Downgrading to VMware Tools 9 resolves the issue.

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