Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-7137: Centrify Windows Agent MSI installation hangs when creating a new server from an image

Auditing and Monitoring Service ,   Authentication Service ,  

6 July,16 at 09:09 PM

Applies to: All versions of Centrify Server Suite installed on a VMware virtual machine.

Problem:
The Centrify Windows agent is installed from an msi right after the server is created from an image in VMware. The Centrify installation hangs and must be stopped an installed manually for the agent to install properly.

Resolution:
The problem appears to be related to VMware Tools 10. Other programs installed as an msi have the same issue. Downgrading to VMware Tools 9 resolves the issue.

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-20210: Common Questions Regarding Centrify DirectControl and CoreOS article[How To] Enable Symantec VIP MFA for Centrify Server Suite on Linux Part I articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) articleKB-6050: How to configure a group for automatic Kerberos Credentials for infinite renewal? articleKB-6044: How to configure users for automatic Kerberos Credentials for infinite renewal even after users have logged out? articleKB-2727: How to migrate SQL databases associated with a Centrify_DirectManage Audit installation from one database server to another article[How To] Enable Symantec VIP MFA for Centrify Server Suite on Linux Part III articleKB-3925: How to add Centrify parameter to a group policy article[HOW TO]Install and setup the Centrify Licensing Service