Applies to: Centrify DirectManage on Suite 2016
Problem: There has been an issue when configuring Centrify Report Services or during the synchronization, two types of errors may occur:
First Error:
Centrify Report Services Configuration Wizard cannot be completed due to an error occurred:
Failed to install SQL Server on this computer, exit code: 0x80070003; refer to Centrify Knowledge Base article (KB-4589) for more information on the error code you received. Please fix the problem and run Setup again.
Second Error:
Not a valid Win32 File Time. Parameter name: fileTime.
Cause:
The first error maybe due to disk space issue.
The second error happened when synchronizing AD users and and if any of the time-stamp is negative. It is in one of the following time-stamps:
- lastLogonTimestamp
- accountExpires
- lockoutTime
- pwdLastSet
Workaround:If the 'accountExpires' attribute is '-1', apply the workaround as follow:
- Start ADUC and open property pages for the problem user.
- Set the "Account expires" to any value (not "Never"), click Apply.
- Set it back to "Never" and apply again. This should reset 'accountExpires' to 0 or 0x7fffffffffffff. Both means "Never expire"
Verify if the Report Service can synchronize successfully after doing the steps above.
Solution:This issue is now fixed in Suite 2016.1 (CDC 5.3.1).