Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-7040: When Creating a New Audit Store Database it Immediately Goes Offline

Auditing and Monitoring Service ,  

21 June,16 at 04:20 PM

Applies to: Centrify Enterprise Server Suite 2016

Problem:
When creating an audit store in the DA console, it immediately shows offline in the Access Manager console but it the database shows online in SQL Management Studio.

Resolution:
The easiest way to resolve this is to upgrade to Enterprise Server Suite 2016.1 as the bug has been fixed in that version, but if that's not possible, here are 2 workarounds that can be implemented until an upgrade can be completed:

1) Open SQL configuration manager and change the SQL service account to Network Service
or
2) Change the outgoing account to use SQL authentication

After completing either of these, please refresh the audit store page in the console. It should now show online.

Related Articles

 articleKB-20210: Common Questions Regarding Centrify DirectControl and CoreOS articleKB-2727: How to migrate SQL databases associated with a Centrify_DirectManage Audit installation from one database server to another articleKB-6041: How to show current license type in use by adclient articleKB-6040: How to change the license type in use after adclient successful joined to the AD? articleKB-10203 How to rename DirectAudit Database? articleKB-6073: How to join the Linux/Unix Centrify Server to Active Directory with specific Computer Role? articleKB-3925: How to add Centrify parameter to a group policy articleCentrify 18.3 Release Notes articleKB-6056: How to report the group policy settings that are in effect for the local computer?