Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-6925:.Receiving an MFA challenge periodically from a Centrify Privilege Service (CPS) resource configured with a managed account and Server Suite MFA.

30 June,16 at 11:34 PM

Applies To:

Centrify Privilege Service version 16.4 

Problem:

An MFA challenge is being sent to a user over a configured option (for example a mobile device) periodically as often as every 30 minutes when it is added as a resource in Centrify Privilege Service(CPS) with a managed account and the machine is also configured for MFA via Centrify Server Suite (CSS). What is the cause and is there a way to avoid repeated MFA requests? 

Cause:

With Multi-Factor Authentication (MFA) configured via CSS,  
  1.  The CPS cannot  “manage” the password for an account that is configured to be managed in CPS.  This is not supported.
  2.  For  unmanaged CPS accounts,  health check is done periodically  via “SSH” into the machine using the unmanaged account , hence triggering the MFA challenge notification for approve/deny access. This is a known issue.
Workaround:

As a fix for the issue , there is an option exposed at the resource in CPS.  This will allow the user to opt out the health check for unmanaged account. By default, the health check is ON. So the workaround with the current CPS design when MFA is turned ON in CSS is to make sure that the
  1.   Account is unmanaged.
  2.   Resource is set to not to do the health check.
Resolution:

Centrify will address this in the future release of Centrify Privilege Service.

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) articleKB-8911: Firewall port settings for Centrify Privilege Service articleKB-6044: How to configure users for automatic Kerberos Credentials for infinite renewal even after users have logged out? articleKB-8423: ServiceNow CPS Integration failure articleKB-6050: How to configure a group for automatic Kerberos Credentials for infinite renewal? articleKB-8733: Federated User Get Authentication Error When Logging In to Privileged Service Resource articleKB-10750: How to reset the administrator password in Privileged Access Service On Prem articleKB-6056: How to report the group policy settings that are in effect for the local computer? articleKB-6073: How to join the Linux/Unix Centrify Server to Active Directory with specific Computer Role?