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KB-6386: Unable to install Suite 2016 Access Manager Components on Windows 8

Authentication Service ,  

1 March,16 at 07:43 PM

Applies to:

Centrify DirectManage Access Manager 5.3.0 (Suite 2016) on Windows 8


When attempting an upgrade/install of Centrify Server Suite 2016 DirectManage Access Manager on Windows 8, the option to install Access Manager components is grayed out. 

Access Manager components grayed out

If the individual installer is run for Access Manager, the following message appears:

windows 8 unable to install from individually package


Windows 8 is not supported for Access Manager.

The below modules depend on Powershell 4.0 which requires Windows Management Framework (WMF) 4.0.

  • The Access Module for Powershell
  • DirectManage Access Manager
  • Active Directory Users and Computers property page extension
  • Group Policy Management Extension
  • Zone Provisioning Agent
  • Zone Conversion

WMF 4.0 does not run on Windows 8.  It requires at least Windows 8.1.

For more information from Microsoft on the system requirements for WMF 4.0, click on the link below. (Link provided as a courtesy)


Supported Platforms for Centrify Server Suite 2016 on Windows

  • No 32-bit Windows support
  • Windows 7 SP1
  • Windows 8.1
  • Windows 2008 R2 SP1
  • Windows 2012
  • Windows 2012 R2