This article describes how Centrify provides fault tolerance and disaster recovery for the Centrify Privileged Access Service.
Applies to: All versions of Centrify Privileged Access Service
Question:
How does Centrify provide Fault Tolerance and Disaster Recovery?
Answer:
Fault tolerance is provided at multiple layers within the Centrify cloud service.
Web and API services for each pod are provided by a pool of virtual systems, and traffic is automatically balanced across the pool. If a system goes down, it is automatically replaced with a new pool member. Likewise, a separate pool services asynchronous background jobs, and operates the same; in the event of a system failure, a new system is automatically provisioned and added to the pool. A system failure of this type has no user impact, and the cloud service continues to function without interruption.
Storage for each region is also configured with redundancy, using the features provided by our hosting partners and relevant to the storage technology. Component failures are tolerated and seamlessly recovered without impact to the cloud service.
Multiple availability zones are used in each region, making use of completely separate buildings, connectivity, and power infrastructure, even within the same region. Pools of compute resources and components of storage are spread across these zones, allowing for an entire data center outage without service impact.
In order to protect against a region-level disaster, data for each pod is replicated to another data center in a different geographical area, but within the same country, wherever the available technology allows. The following table shows the Primary and DR sites for each pod containing Centrify customer data. This information is subject to change based on current operating status.
North America East
Pod Name
Primary Data Center
DR Data Center
Pod1
Virginia
California
Pod2
Virginia
California
Pod4
Virginia
California
Pod7
Virginia
California
Pod8
Virginia
California
Pod14
Virginia
California
FedPod0
Virginia
California
Pod25
Ohio
Virginia
Pod29
Virginia
Ohio
Pod31
Ohio
Virginia
North America West
Pod Name
Primary Data Center
DR Data Center
Pod0
California
Virginia
Pod9
California
Virginia
Pod12
California
Virginia
Pod13
California
Virginia
Pod27
Oregon
California
Europe
Pod Name
Primary Data Center
DR Data Center
EMEA
Netherlands
Ireland
Pod22
Netherlands
Ireland
Pod32
London
Ireland
Brazil
Pod Name
Primary Data Center
DR Data Center
Pod10
Sao Paulo
Virginia
Asia-Pacific
Pod Name
Primary Data Center
DR Data Center
APAC
Singapore
Hong Kong
Japan East
Pod Name
Primary Data Center
DR Data Center
Pod15
Tokyo
Osaka
Australia
Pod Name
Primary Data Center
DR Data Center
Pod17
New South Wales
Victoria
Centrify customers are encouraged to visit Centrify Trust at trust.centrify.com to subscribe for alerts related to scheduled maintenance or changes in service status. Subscription alerts allow for delivery via email, SMS or Twitter notification.
