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KB-6279: Network users unable to login after OS X direct upgrade from 10.8 or 10.9 to 10.11

Mac & PC Management Service ,  

12 April,16 at 10:58 AM

Applies to: Centrify Identity Service, Mac Edition

Note: If you are not running the current 5.3.0 release of Centrify, you MUST UPGRADE Centrify BEFORE
upgrading your Mac to OS 10.11 El Capitan.


If you upgrade directly to OS X 10.11 El Capitan from a 10.8.x or a 10.9.x version and do not upgrade
to 10.10 first, network users may fail to login after a system reboot.


There is a known Apple bug (22735194) that prevents the Centrify daemon from running upon first
boot after the update.


To resolve this you will need to login as a local administrator and execute the following command:

          sudo /usr/local/share/centrifydc/bin/centrifydc restart

Alternatively, you can upgrade from 10.8.x or 10.9.x to 10.10 and then safely proceed with the update to El Capitan.


This will be addressed with Apple bug (22735194)

Please refer to the Identity Service for Mac release notes for additional information.

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.