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KB-6279: Network users unable to login after OS X direct upgrade from 10.8 or 10.9 to 10.11

Centrify Identity Service, Mac Edition ,  

12 April,16 at 10:58 AM

Applies to: Centrify Identity Service, Mac Edition


Note: If you are not running the current 5.3.0 release of Centrify, you MUST UPGRADE Centrify BEFORE
upgrading your Mac to OS 10.11 El Capitan.


Problem:

If you upgrade directly to OS X 10.11 El Capitan from a 10.8.x or a 10.9.x version and do not upgrade
to 10.10 first, network users may fail to login after a system reboot.


Cause:

There is a known Apple bug (22735194) that prevents the Centrify daemon from running upon first
boot after the update.


Workaround:

To resolve this you will need to login as a local administrator and execute the following command:

          sudo /usr/local/share/centrifydc/bin/centrifydc restart


Alternatively, you can upgrade from 10.8.x or 10.9.x to 10.10 and then safely proceed with the update to El Capitan.


Solution:

This will be addressed with Apple bug (22735194)


Please refer to the Identity Service for Mac release notes for additional information.

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.