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KB-5944: Auditor Console/Audit Analyzer cannot open queries with error "Audit Server does not have permission to connect to SQL server"

Centrify DirectAudit ,  

12 April,16 at 10:57 AM

Applies to: Centrify DirectAudit 2.x and above.


Centrify has a KB article introduces the usage of outgoing account in Centrify DirectAudit. 
KB-4546: What is the purpose of outgoing account used in DA

Following error message prompts when opening queries in Auditor Console/Audit Analyzer even managementdb role has been granted to the outgoing account for all Audit Store databases.

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This particular error indicates that the login credential is correct but access to database is not permitted.


Please following the 3 check points below to resolve this problem. 

1, Ensure the database really presents on the DB server and is online.  

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2, Ensure the mapping for outgoing account is enabled on all the Audit Store databases. 

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3, Ensure the 'Server authentication' is in mixed mode in case the outgoing account is defined with 'SQL Server authentication'

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