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KB-5163: "GSSHeader did not find the right tag" error when connecting via Kerberos SSO using Cloudera

Authentication Service ,  

12 April,16 at 11:11 AM

Applies to:
All versions of Centrify DirectControl on all platforms

Problem:
The following error appears in the log when attempting to load a webpage after Cloudera is configured to use Kerberos SSO:
 
GSSException: Defective token detected (Mechanism level: GSSHeader did not find the right tag)
at ....jgss.GSSHeader.<init>(Unknown Source)

GSSHeader Error in web browser
 
Cause:
During authentication, newer versions of Windows and Internet Explorer attempt to negotiate to use NEGOEX mechanism for authentication.

Unfortunately, there is known issue with Java Runtime which does not support that correctly.  As a result the negotiation process causes Java to fail with the above error.

Cloudera handles that error and fails appropriately.  Following that, Windows/Internet Explorer re-tries the negotiate differently which Java is then able to process.

Solution:
As of this writing, the error can be ignored.
 

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