Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-5163: "GSSHeader did not find the right tag" error when connecting via Kerberos SSO using Cloudera

Centrify DirectControl ,  

12 April,16 at 11:11 AM

Applies to:
All versions of Centrify DirectControl on all platforms

Problem:
The following error appears in the log when attempting to load a webpage after Cloudera is configured to use Kerberos SSO:
 
GSSException: Defective token detected (Mechanism level: GSSHeader did not find the right tag)
at ....jgss.GSSHeader.<init>(Unknown Source)

GSSHeader Error in web browser
 
Cause:
During authentication, newer versions of Windows and Internet Explorer attempt to negotiate to use NEGOEX mechanism for authentication.

Unfortunately, there is known issue with Java Runtime which does not support that correctly.  As a result the negotiation process causes Java to fail with the above error.

Cloudera handles that error and fails appropriately.  Following that, Windows/Internet Explorer re-tries the negotiate differently which Java is then able to process.

Solution:
As of this writing, the error can be ignored.
 

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-6044: How to configure users for automatic Kerberos Credentials for infinite renewal even after users have logged out? articleKB-6050: How to configure a group for automatic Kerberos Credentials for infinite renewal? articleKB-4467: Users are unable to login to Office 365 via Centrify SSO - Error 8004786C articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) articleKB-1698: Single Sign On (SSO) issue - target service is not found articleKB-3529: Single Sign On fails for some network shares on Mac systems. articleKB-6073: How to join the Linux/Unix Centrify Server to Active Directory with specific Computer Role? articleKB-6041: How to show current license type in use by adclient? articleKB-6040: How to change the license type in use after adclient successful joined to the AD?