Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >

KB-5044: When and How does Centrify Mobile Manager check for Jailbroken or rooted Devices?

12 April,16 at 11:17 AM

Applies to: iOS and Android running the Centrify Mobile App


When and How does Centrify Mobile Manager check for jailbroken and/or rooted devices?


Currently, Centrify Mobile Manager checks for rooted/jailbroken devices at enrollment and continuously thereafter. 

For both Android and iOS, there are multiple files that get created and/or modified after rooting or jailbreaking the device.  Centrify searches for those files, and if they are found- it is indicative of a jailbroken or rooted device.

Note: When devices are detected as jailbroken or rooted, Centrify does not unenroll already enrolled devices.  Centrify only sends the status to the Cloud.  Policy settings determine what is done with the device after detection.  If the policy is set to disallow jailbroken and/or rooted devices, once the jailbreak/root is discovered then the device will be set to "Inactive." If the policy is set to 'not configured' or 'allowed'; no other action will be taken.  

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.