Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-46458: Run with alternate account failed due to connection timeout

Privilege Elevation Service ,  

8 January,21 at 03:44 PM

Problem: 
Attempting to run an application with Run with alternate account fails with the following:

User-added image

Cause:
The Run with alternate account feature of Centrify Agent for Windows communicates with the Centrify Identity Platform using a default HTTP timeout value of 15 seconds. In some environments, this value may be too small and cause timeouts.

Resolution:
Create the following registry and set a value (in seconds) larger than 15:

Location: HKLM\Software\Centrify\DirectAuthorize\Agent
Name: HttpTimeout
Type: REG_DWORD
Value: an integer (in seconds) e.g. 60

User-added image