KB-45670: Centrify Audit Analyzer is not showing the session size

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KB-45670: Centrify Audit Analyzer is not showing the session size

Product:

Auditing and Monitoring Service ,

Published:

11 December,20 at 10:15 PM

Rating:

Problem: Completed sessions in "Centrify Direct Audit Analyzer" doesn't show the size of the session in the "Size(KB)" field

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Cause: DirectAudit Management Server (service) is not running and/or the following cronjobs "Centrify.DirectAudit.Reporting.CalculationSessionsSizeTask" & "Centrify.DirectAudit.Reporting.CalculationSessionsSignatureTask" are currently not running on the system(s). (NOTE: The session size is not calculated for in-progress or disconnected sessions)

Workaround: Make sure DirectAudit Management Server (service) and "Cronjobs" on systems are running.

Solution: Launch "Centrify DirectdAudit Management Server Control Panel" and verify the (service) is currently running. If not click "Start" to enable the service.

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To verify the “cronjobs” (that does the size calculations) are running on the system(s) run the following command below:

$ ps -ef | grep Centrify.DirectAudit.Reporting.CalculationSessionsSizeTask

$ ps -ef | grep Centrify.DirectAudit.Reporting.CalculationSessionsSignatureTask

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NOTE: All the "cronjobs" are listed in the following file “C:\Program Files\Centrify\AuditManagementServer\SynchronizationHandlers.xml”

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