KB-4323: Unable to use smartcard on RHEL 6.5

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Product:

Authentication Service ,

Published:

12 April,16 at 11:07 AM

Rating:

Applies to: Centrify DirectControl 5.1.3

Question:

A smart card works fine on Windows and Mac systems, but does not work on RHEL 6.5.

The login screen shows a PIN prompt, but will shake with the following message:

"the return value should be ignored by pam dispatch"

Are smart cards supported on RHEL 6.5?

Answer:

This can happen when the samAccountName is different from the UPN. Usually the samAccountName should be the same as the UPN.

As a workaround, change the AD account to match with the samAccountName, or use Centrify DirectControl 5.1.2 (which does not have this issue).

Note: Centrify has fixed this issue in Suite 2014.1