Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-4323: Unable to use smartcard on RHEL 6.5

Authentication Service ,  

12 April,16 at 11:07 AM

Applies to: Centrify DirectControl 5.1.3 
 
Question:
 
A smart card works fine on Windows and Mac systems, but does not work on RHEL 6.5.
 
The login screen shows a PIN prompt, but will shake with the following message:
 
"the return value should be ignored by pam dispatch"
 
Are smart cards supported on RHEL 6.5?
 
Answer:
 
This can happen when the samAccountName is different from the UPN. Usually the samAccountName should be the same as the UPN.
 
As a workaround, change the AD account to match with the samAccountName, or use Centrify DirectControl 5.1.2 (which does not have this issue).
 
Note: Centrify has fixed this issue in Suite 2014.1
 

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) articleKB-7415: Unable to unlock screen with Smart Card on RHEL 7.3 and lower articleKB-7159: Smartcard login not working on system that has been hardened articleKB-6041: How to show current license type in use by adclient articleKB-6040: How to change the license type in use after adclient successful joined to the AD? articleKB-6038: How to specify the license type to use when joining the server to AD using adjoin? articleKB-8742: Smartcard Error: This certificate (or its chain) is not valid articleKB-6056: How to report the group policy settings that are in effect for the local computer? articleKB-6073: How to join the Linux/Unix Centrify Server to Active Directory with specific Computer Role?