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KB-3137: Centrify Product Support Policies - Operating System Support Policy

Authentication Service ,  

15 August,19 at 10:47 PM

Applies to: All versions of Centrify DirectControl

Question:
Does Centrify have a policy on support for different OS versions ?

Solution:
Centrify provides support for its products across a broad range of UNIX, Linux and Windows operating systems as listed on the Centrify web site at:
https://www.centrify.com/platforms (the online list of supported
platforms is the most accurate list of supported platforms) as a result of Centrify’s Quality Assurance program.

For Centrify Zero Trust Privilege Services  (Core, Standard and Enterprise editions), older versions of operating systems that are no longer supported by the vendor will not be tested and supported by Centrify.
 
New versions of operating systems, currently supported by Centrify, will be added in the next release of the Centrify Zero Trust Privilege Services, usually within ninety (90) days but no later than one hundred eighty (180) days after general availability from the vendor. Support for a new processor type will be determined based on Customer demand and market needs.
 
If there are any issues using the Centrify Zero Trust Privilege Services on a newer version of a supported operating system, please contact Centrify Technical Support for assistance at https://www.centrify.com/support.  Though they are not on the officially supported list, most of the time these new operating systems will work.  If you have issues, Centrify wants to work with you to resolve those issues.

 

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.