Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-3130: Error "client.sudo Unexpected error in conversation"

Auditing and Monitoring Service ,   Authentication Service ,   Mac & PC Management Service ,  

12 April,16 at 11:09 AM

Applies to: All versions of Centrify DirectControl
 
Question:

No error message appears in the terminal when running sudo command. 
 
However debug logs show "client.sudo Unexpected error in conversation" 

May  3 10:30:50 gbl03303 adclient[19085]: DEBUG <fd:25 sudo(17674)> client.sudo Prompt user for PAM_AUTHTOK: 'Password: '
May  3 10:30:51 gbl03303 adclient[19085]: WARN  <fd:25 sudo(17674)> client.sudo Unexpected error in conversation: PAM_AUTH_ERR(7)

What is this error?


Answer:

If one of the password characters was either Control+c, Control+d or something that PAM can't manage when running sudo, it will return with an "Unexpected error in conversation: PAM_AUTH_ERR(7)" PAM error.

Since the user is being prompted for password when running the sudo command, it ends up error in the form of "client.sudo Unexpected error in conversation: PAM_AUTH_ERR(7)"

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-4371: “A database operation error occurred” & “Invalid database” error when opening Audit Manager articleKB-6641: Unexpected error error when opening Access Manager "Object reference not set to an instance of an object" articleKB-4468: List of Office 365 sign-in error codes for the “Sorry, but we're having trouble signing you in” error message articleKB-3796: Unexpected LDAP Error Connect Error articleKB-1215: Error: One or more of the following SPNs already associated with other account in the forest articleKB-8165: Running Centrify OpenSSH Commands, an Error is Thrown: "ld.so.1: ssh: fatal: relocation error" articleKB-8958: MFA with DirectControl fails with SSL connection error articleKB-7673: Error "Handle is invalid" when using service account to run Application articleKB-1623: What does the error message "Error while issuing a certificate for Computer: could not connect to CA" mean ?