Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-3113: How to configure a multi-home system to connect with Deployment Manager

Authentication Service ,   Mac & PC Management Service ,  

12 April,16 at 11:09 AM

Applies to: All versions of Centrify DirectControl
 
Problem:
 
The following message is displayed when connecting to a computer or server from Deployment Manager:
 
"This machine's subnet is not known by AD"

 
Cause:
 
This may be caused by connecting to a computer or server that is multi-homed. Multi-homed systems have multiple IP addresses. 

 
Resolution:
 
Add the computer subnet in Active Directory Sites and Services
 
- On domain controller, open Active Directory Sites and Services
- Expand Sites
- Right click on Subnets
- Click New Subnet

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-2609: What are the prerequisites for Mac computers to work with Deployment Manager? articleKB-3282: How to configure a VPN interface to connect with Centrify for Mac OS X articleKB-2859: How to enable logging in DirectManage Deployment Manager. articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) articleKB-3925: How to add Centrify parameter to a group policy articleKB-10750: How to reset the administrator password in Privileged Access Service On Prem articleKB-2554: How to deploy mobileconfig profiles on Mac OS X 10.7 and higher. articleKB-2569: Ports needed for Centrify Deployment Manager articleKB-7066: Configuring Centrify Report Services for Large Active Directory Environments