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KB-3089: Zone Provisioning Agent (ZPA) will replace invalid UNIX characters for login name with a underscore

Centrify DirectControl ,  

12 April,16 at 11:09 AM

Applies to: All versions of Centrify DirectControl using Zone Provisioning Agent.
 
Problem:
 
If the samAccountName / login name has an invalid character in it, Zone Provisioning Agent (ZPA) will replace the invalid character with an underscore (_). 
 
For example if the login name is joe.smith, ZPA will replace this with joe_smith. This will cause an authentication conflict if a user home directory is configured for a network home directory. A network home directory will typically display the samAccountName.

 
Cause:
 
This behavior in ZPA is by design and is configurable. 

 
Resolution:
 
Under the ZPA Provisioning tab, there is a settings gear icon next to the Login name field. Add the 'character' in the 'Valid characters for UNIX names field:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 














 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 












 
After saving the Unix character, either:
 
  • I. Remove and then add the users back into the AD group (This is the source group set in the ZPA provisioning tab).
     
  • II. Or disable ZPA in Zone Provisioning and delete the user profiles from the Zone. Then re-enable ZPA provisioning to regenerate the update zone profiles. This will reflect the new changes in the login name. 
Note: Make sure the ZPA service is restarted to take effect. 

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