Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-2902: How to collect memory dump/usage from ZPA

Authentication Service ,  

12 April,16 at 11:10 AM

Applies to: All versions of Centrify Zone Provisioning agent
 
Question:
How can memory usage data for ZPA be collected over a period of time?
 
Answer:
1. Open Task Manager
2. Select the ZPA process
3. Right-click and in the context menu, click "Create Dump File"
4. After the dump file is created, a popup will be shown where the generated file is located.
5. Get the file and send it to Support (if necessary).

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-10596: How to Collect Debug Logs from the Zone Provisioning Agent (ZPA) articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) articleKB-6873: How to collect Security Descriptor Definition Language (SDDL)? articleKB-10599: How to Collect Debug Logs from a Centrify Access Manager Console articleKB-3285: How to Collect Debug Logs from an OpenSSH Server articleKB-0446: How to Collect Debug Logs from a Samba Server articleKB-0062: How to Collect Debug Logs from a DirectControl Agent articleKB-1869: How to collect a network trace on Unix and Mac systems articleKB-0564: How to Collect Debug Logs from a DirectAudit Agent