Applies to: All versions of Centrify DirectManage
Problem:The Provisioning tab does not appear in the Zone’s properties page in the Centrify DirectControl console / DirectManage Access Manager.
Cause:The Centrify Zone Provisioning Agent (ZPA) was not installed when installing Centrify Suite.
To check whether the ZPA is installed or not, go to Control Panel > Programs > Programs and Features.
If the ZPA was installed before, then Centrify Zone Provisioning Agent <version> will be shown in the program list.
Resolution:Install ZPA using the steps below:
- Insert the Centrify Suite disk and start the installation wizard of Centrify DirectManage (Access).
- Choose “Add or remove DirectManage Access components”.
- In the list of components, make sure “Centrify Zone Provisioning Agent” is checked, and then click Next to continue the wizard.
- After installing, the Provisioning tab will be seen in the Zone properties page of the DirectManage Access Manager.
Note: If ZPA is already installed and the Provisioning Tab is still not displayed it is recommend to re-install the ZPA agent.