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KB-2711: Error 403 when enrolling mobile device

Centrify Identity Service, App Edition ,  

12 April,16 at 11:10 AM

Applies to: Centrify Identiy Service

Question:

When attempting to enroll an iPad device, it tries to contact http://cloud.centrify.com/ios/profile to install the profile, but it returns:

"A transaction with the server at 'http://cloud.centrify.com/ios/profile' has failed with the status '403'"

What could be causing this?

Answer:

The Centrify Cloud Proxy needs to be installed using an account with local administrative rights and also admin rights to create computer objects in Active Directory. 


The error is generated when an account without the required permissions attempts to create a new computer object and the request is denied by the server.

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