Applies to: Centrify DirectAudit version 2.x and above
When 'dainfo --diag' is executed as root, the following error is noticed:
Dad's current state: The agent is not connected to a Collector
Dad's current Installation: not configured
Error while finding Collectors and verifying connectivity: Unable to find any service information in Active Directory: No more
On the Windows machine running Collector, in the Centrify Collector ControlPanel, under 'Current Status', it shows:
"The Audit Store Database is not connected" "You do not have permission to connect to the SQL server"Why does this message show? Answer:
Please check the following:
1. On the Windows machine where SQL server is setup, click Start -> Run -> 'services.msc' and confirm that the Collector service (DirectAudit 2012 Collector) is running under the Local System account.
2. On the DB server, check that there is a login for collector's machine account (it should look something like MACHINENAME$) and login should be enabled.
3. On the DB server, check that the above specified login account should be a member of the "Collector" database role on the Audit Store database.
4. The collector server and the database server should be part of the same AD forest.