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KB-2604: iOS Enrollment Error: "Failed to get device state" - APNS

App Access Service ,  

12 April,16 at 11:08 AM

Applies to: Centrify for Mobile on iOS devices


iOS device enrollment fails and gives the error: Failed to get device state


This error is shown when an Apple APNS certificate has not yet been created and installed in the Cloud Manager environment (as required by Apple).


See the following KB to generate an APNS certificate: