Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-24730: Report Services Configuration fails due to the uuid-ossp.control file not being found

Authentication Service ,  

19 December,19 at 03:54 PM

Problem:

When configuring Centrify Report Services via the Configuration Wizard and the backend DB is PostgreSQL hosted on RHEL 7.x, the wizard errors out with the following error:

 

The Centrify Report Services Configuration Wizard cannot be completed due to an error that occurred:
ERROR [58P01] ERROR: could not open extension control file "/usr/pgssql-12/share/extension/uuid-ossp.control": No such file or directory; Error while executing query

Extension not found error



Cause:

When installing PostgreSQL on RHEL 7.x, for use with Centrify Reporting Services, the extension file 'uuid-ossp.control' is not installed automatically or by default.  Whereas, this file is installed automatically on Windows installations of PostgreSQL.


Workaround:

The extension file will need to be installed manually on RHEL 7.x, using the below command.

yum install postgresql12-contrib


After the extension file has been installed, go back to the Windows machine where the Centrify Report Services is being installed and rerun the Centrify Report Services Configuration Wizard to finish the configuration.

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.