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KB-2095: Why does adinfo show "Warning! Unable to locate computer's subnet site in Active Directory. Please advise your system administrator."

Centrify DirectControl ,   Centrify Identity Service, Mac Edition ,  

12 April,16 at 11:02 AM

Applies to: All versions of DirectControl on Unix/Linux

Question:

Why does adinfo show:

Warning! Unable to locate computer's subnet site in Active Directory.
Please advise your system administrator.


e.g.
Local host name:   solaris1
Joined to domain:  iltest.net
Joined as:         solaris1.iltest.net
Pre-win2K name:    solaris1
Current DC:        dc2.iltest.net
Preferred site: HK
Subnet site:
Warning! Unable to locate computer's subnet site in Active Directory.
Please advise your system administrator.
Zone:              iltest.net/Program Data/Centrify/Zones/Solaris
Last password set: 2011-08-23 10:36:31 PDT
CentrifyDC mode:   connected
Licensed Features: Enabled



Answer:

The message:
 
WARNING! Unable to locate computer's subnet site in Active Directory
 
..is a warning when the adclient finds that there are multiple sites from the DNS server but there isn't any subnet information defined. 
 
So it reports that it is unable to locate the subnet site.

Add subnet information into the domain controller using the following steps: 
  1. Go to the domain controller and open "Active Directory Sites and Services"
  2. Right-click on the subnet site with the issue and select "New Subnet"
  3. Input the subnet address and mask. Then, select the site object.
  4. Click "OK"
     

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