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KB-2065: adjoin fails with "(kerberos) Authentication error"

Authentication Service ,   Mac & PC Management Service ,  

12 April,16 at 10:59 AM

Applies to: All version of Centrify DirectControl on all platforms

Problem:

adjoin failed and the error message can be seen from the verbose output of the adjoin command:

"(kerberos) Authentication error" 

Cause:

The service ticket obtained for the password change (service = krbtgt/changepw) has a Kerberos Key Version number (KVNO) greater than 65535.
This produces an error with the Windows Domain Controller.

The following message may be seen in centrifydc.log:

DEBUG base.aduser Error: get creds: Client not found in Kerberos database for user computer$@lab.local (enctype: ArcFour with HMAC/md5).

Resolution:

This is a Microsoft defect and a hotfix was issued.
Please download and apply the hotfix as stated in the following URL:

http://support.microsoft.com/kb/968140
http://support.microsoft.com/kb/976424

Note: As confirmed with Microsoft, the hot fixes provided in these KBs will also fix this KPASSWD change password issue even if an authoritative restore has not been performed to the domain controller.
The hot fixes can help the domain controller to handle KVNO > 65535.

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

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