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KB-1988: Unable to open Office 2011 files from a network share on Mac OS X

Mac & PC Management Service ,  

12 April,16 at 10:57 AM

Applies to: All versions of Centrify DirectControl on Mac OS X
Microsoft Office 2011 files cannot be opened from a network share.
This affects all Centrify users and only happens when the network share is mounted via the sample automount script found in the Centrify Suite installation. 
When using the sample automount script, it mounts the share onto the mountpoint:
This appears to be too complex for Office 2011 to comprehend. 
When the share is mounted on a less complex path name, /Volumes/Office/ such as Office 2011 is able to use the path.
Note: This is a bug within Office itself and is not Centrify-related.
Do not use the sample automount script for mounting the network shares with Office files.
Use either the standard Automount Settings group policies, or adjust the script so that it can mount on a simpler mount point.

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